Workplace excellence authority, Great Place to Work, recognizes Santander as the top employer in Chile
Santander Chile Named Best Place to Work in Chile for Third Consecutive Year
Santander Chile, the leading bank in the country, has once again been recognised as a top employer, receiving the Top Employer certificate for the third year running. This prestigious accolade acknowledges the bank's commitment to excellence in people management and making it one of the best companies to work for.
Claudio Melandri, executive chairman of Santander Chile, expressed his pride in this achievement, stating that the bank's 10,000-plus employees are its lifeblood. The employee experience at Santander, a multiple award-winning company operating in various geographies, is generally positive, though not without its challenges.
According to recent reviews from 2025, Santander scores an overall rating of around 3.8 out of 5 on Indeed, based on over 12,000 employee reviews. Employees appreciate the culture, with many describing it as great, supportive of skill development, and valuing a professional and dynamic team atmosphere, particularly in fraud prevention and customer service roles.
Strengths highlighted include good schedules, advancement opportunities, and hybrid working options. Pay and benefits receive slightly above average ratings (around 3.8 out of 5), suggesting competitive compensation in many regions. Some employees mention good bonuses and helpful managers.
However, challenges persist. Management and workplace culture receive middling scores (around 3.5 to 3.6), with some reports of difficult interactions with management and colleagues in customer service roles. Work-life balance scores around 3.6, reflecting a busy and fast-paced work environment that can sometimes feel stressful. Employee satisfaction about leadership is lower on Comparably, with Santander ranked in the bottom 20-35% of similar companies on CEO and management ratings, and overall employee dissatisfaction about future outlook and excitement for work. Some former employees describe stressful onboarding and treatment issues that contributed to high early turnover rates.
Despite these challenges, Santander Chile's efforts in areas such as the Santander Effect, The Embrace Network: Pride in being yourself, #Santander Effect, #Responsible Banking, and #Diversity & Inclusion are recognised. The bank's commitment to contributing to the Sustainable Development Goals and creating a better world is evident in these initiatives.
The Great Place to Work accolade is the latest in a string of awards won by Santander Chile this year. This award gives Santander Chile the impetus to continue improving and seek better conditions and benefits for its people. The accolade places Santander Chile among the best places to work in its main geographies.
In summary, Santander offers a generally positive culture and good career development opportunities but faces challenges related to management effectiveness, workplace stress, and employee satisfaction with leadership and compensation in some locations and departments. The environment tends to be fast-paced, rewarding those who thrive in such settings, but potentially difficult for others. Despite these challenges, Santander Chile remains committed to improving the work environment for its employees and contributing to a better world.
Finance and business opportunities are evident at Santander Chile, a leading bank consistently recognized as a top employer. The bank's commitment to lifestyle improvements for its employees, demonstrated through various initiatives, also contributes to its positive work environment.
