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Unveiling Insights:

Flow seamlessly between Camunda and Microsoft Teams as you oversee processes, manage issues, and monitor events – all within the comfort of your Teams application.

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3 min read
Unveiling: Insights into the subject matter at hand
Unveiling: Insights into the subject matter at hand

Unveiling Insights:

Streamlining Business Processes in Large Enterprises with Camunda for Microsoft Teams

Large enterprises are now able to boost process efficiency and reduce delays, thanks to the new Camunda for Microsoft Teams integration. This innovative solution allows teams to manage, monitor, and collaborate on business processes directly within the Teams environment, eliminating the need to switch between multiple applications.

The integration offers real-time visibility into workflow status and incidents, enabling users to quickly respond to issues and keep processes moving smoothly without delays. Key ways this integration enhances process efficiency and reduces delays include:

  1. Seamless process orchestration and automation: Camunda's cloud-native, scalable engine (Zeebe) supports complex workflows and AI-driven automation, ensuring fast and reliable process execution even under heavy workloads.
  2. Unified collaboration platform: Teams can view, manage, and control Camunda workflows within Microsoft Teams chats and channels, fostering quicker decision-making and faster task handoffs without leaving their communication tool.
  3. Improved monitoring and observability: Built-in metrics, logging, and centralized monitoring accessible via Teams provide early detection of bottlenecks or exceptions, which reduces downtime and latency.
  4. Support for AI-powered decision-making: Through Camunda's integration with AI agents and decision models, businesses can automate complex, dynamic decision processes, reducing manual intervention and response time.
  5. Governance and access control within Teams: Integrated identity and role management ensure secure process automation and compliance without sacrificing speed or user convenience.

By embedding Camunda's process orchestration capabilities natively inside Microsoft Teams, large enterprises achieve faster, more transparent, and more responsive business process management, directly contributing to higher efficiency and minimized operational delays.

The integration aims to deliver live task cards, one-click claim details, and inline completion within MS Teams, with Zeebe keeping the orchestration under the hood. Users can assign tasks to themselves, view tasks, and participate in processes from within Teams.

Future enhancements to the integration include MS Team bot agents, bi-directional integrations, and adaptive cards. Scheduling a customized demo is available for those who need help or want to see the integration in action.

Modern business users spend a significant amount of their time in communication systems like Microsoft Teams, which have become central hubs for communication, collaboration, and work. By bringing Camunda tasks directly into the tools where users already work and communicate, process participation, response times, and overall process efficiency can be improved.

The Camunda Microsoft Teams integration is currently in alpha and will be available with version 8.8 in October 2025. Users can add the Camunda application to Microsoft Teams by going to their Applications, searching for "Camunda", clicking "Add", reviewing permissions and details, and then clicking "Add" again to add the application to their Teams application. The integration is also available on Microsoft 365 and functions similarly.

Incidents within selected organizations and clusters can be accessed from MS Teams, and users can review and approve or reject tasks within MS Teams without leaving the application. Notifications for tasks that require attention are easy to access within MS Teams. Microsoft Teams is already where users meet for stand-ups, incident reviews, and quick chats, and by adding Camunda task cards, incident snapshots, and process launches, the need to switch apps is removed. Users can access running Camunda tasks from the application home screen or the Tasks tab within Microsoft Teams.

Despite modern workflows automating 90% of the journey, the final 10% for things like approvals, clarifications, and exceptions still hinge on people. By integrating Camunda with Microsoft Teams, these final steps can be handled seamlessly, improving the overall user experience and ensuring that processes run smoothly and efficiently.

  1. The Camunda for Microsoft Teams integration offers a seamless and efficient way for businesses to manage, monitor, and collaborate on critical finance tasks within the Teams environment.
  2. With technology like Camunda's process orchestration and automation, large enterprises can streamline their business processes in finance and other departments, ensuring a faster and more responsive workflow.

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