Travel and tourism sector witnesses collaboration as WTTC and Deloitte launch initiative aimed at redefining work transformations
In an effort to address the evolving work landscape and public policy implications in the travel and tourism sector, Deloitte and the World Travel & Tourism Council (WTTC) have joined forces to produce a comprehensive report titled "The Future of Work in Travel & Tourism."
The report, set to be unveiled at the WTTC Global Summit in San Juan, Puerto Rico in April 2020, will delve into talent models, digital technology integration, and sector best practices. It will also offer actionable recommendations for businesses to navigate the challenges posed by the future of work.
Deloitte, a global leader in audit, consulting, tax, and advisory services, brings a wealth of expertise to the collaboration. With a network spanning over 150 countries and territories, Deloitte serves four out of five Fortune Global 500 companies and employs approximately 286,000 people worldwide.
The travel and tourism sector is projected to contribute a significant $11.7 trillion to the global economy by 2025, representing about 10.3% of global GDP. This growth, coupled with shifting traveler preferences, necessitates workforce adaptation.
Wellness and personalized travel experiences are emerging as major growth areas, requiring new skills and personalized service delivery that leverage technology and data for customized travel experiences. Workforce resilience, flexibility, and tech-enabled approaches are also crucial to managing increasingly complex traveler needs and expectations.
Moreover, emerging traveler behaviors, such as Gen Z's preference for shorter, frequent breaks, influence work patterns and service design within travel and tourism businesses. Sustainability priorities also play a significant role, necessitating employees to acquire competencies aligned with these demands.
The WTTC-Deloitte report is expected to reimagine work and workforce across the travel and tourism sector, providing valuable insights for businesses aiming to thrive in the evolving landscape. While the exact details of the report are not yet available, the emerging themes suggest a focus on transforming workforce skills, digital technology integration, adaptation to new traveler preferences, and sustainability priorities.
For a more precise summary of the report, consulting the official WTTC or Deloitte publications page or contacting these organizations directly would be advisable. Deloitte's impact is measurable and lasting, delivering results that help clients transform and thrive, and the collaboration with WTTC underscores their commitment to reinforcing public trust in capital markets, inspiring clients to see challenges as opportunities, and leading the way toward a stronger economy and a healthy society.
[1] World Economic Forum, "The Future of Jobs Report 2020," 2020. [2] Skift, "Gen Z Travel Trends: The Next Generation of Travel," 2019. [3] Deloitte, "Travel and Hospitality: Navigating Disruption," 2019. [4] WTTC, "Travel & Tourism Economic Impact 2019," 2019. [5] Skift, "The Future of Wellness Travel," 2019.
- The forthcoming WTTC-Deloitte report, due to be unveiled at the WTTC Global Summit in San Juan, is expected to provide valuable insights for businesses in the finance and technology sectors, as it will focus on transforming workforce skills, integrating digital technology, adapting to new traveler preferences, and prioritizing sustainability – all critical aspects in today's business landscape.
- In the realm of business and finance, the travel and tourism sector is evolving rapidly, with wellness and personalized travel experiences emerging as major growth areas that necessitate workforce adaptation, resilience, flexibility, and tech-enabled approaches – all areas that Deloitte, a global leader in several service fields, brings expertise to through their collaboration with the WTTC.
