Transdev North America Initiates Management of VTA's ACCESS Specialized Transportation Services
In a significant move towards providing accessible transportation solutions, Transdev North America has taken over the operation of the Santa Clara Valley Transportation Authority's (VTA) ACCESS Paratransit service as of July 1, 2025.
The ACCESS service, designed to support individuals with disabilities who cannot use standard public transit options, mirrors VTA's fixed-route network in both coverage and hours, offering approximately 2,000 rides daily. The service uses a fleet of cutaways, minivans, sedans, and taxis, all with accessible options available.
Transdev North America is responsible for managing daily transit operations of the ACCESS service. In addition to this, they oversee the Americans with Disabilities Act (ADA) Paratransit Eligibility Certification process. This ensures that individuals who need the service are evaluated fairly and efficiently to access it.
Transdev's expertise in ADA paratransit eligibility, travel training, and mobility management allows them to support customers with the care and reliability they deserve. This commitment underscores Transdev’s ongoing mission to deliver accessible and inclusive mobility solutions across North America.
The contract for the ACCESS Paratransit service further supports Transdev's mission for inclusive, equitable mobility solutions. It does not reveal any new partnerships or collaborations involving Transdev North America and the Santa Clara Valley Transportation Authority. Neither does it specify any changes to the ADA Paratransit Eligibility Certification process overseen by Transdev North America.
Moreover, the contract does not provide details about any geographical expansion of the ACCESS service beyond North America. It also does not indicate any changes to the daily transit operations of the ACCESS service, which are managed by Transdev North America. Similarly, it does not specify any changes to the fleet composition of the ACCESS service.
The contract aims to empower individuals with disabilities to move freely and independently, underscoring Transdev's dedication to offering transportation solutions for individuals with physical, visual, or cognitive disabilities. The ACCESS service expansion is a testament to Transdev's ongoing commitment to providing accessible transportation solutions across North America.
Transdev North America's management of the Santa Clara Valley Transportation Authority's ACCESS Paratransit service not only extends to daily operations but also encompasses the Americans with Disabilities Act (ADA) Paratransit Eligibility Certification process, ensuring fair and efficient access for individuals in need. This partnership with VTA, in the domain of finance and public-transit, demonstrates Transdev's commitment to the industry of transportation, particularly in the delivery of accessible solutions for mobility.
