Overnight loss, no money spent.
Strange Card Balances at Paritetbank: What's Going On?
It seems that Paritetbank clients have been hitting a bump in the financial road lately. Confusion reigned as clients noticed their card balances taking unexpected turns, with one notable Onlineer reader reporting a balance of 189 rubles suddenly plummeting into the negatives, hinting at a debt of the same amount.
Reaching out to the bank's support, the client learned they weren't alone—some clients had indeed been grappling with incorrect balances. As it turns out, this was due to the bank's transition to the new card platform, SmartVista, which caused temporary glitches in balance display for some users.
"It took almost a day to iron out my issue," the reader shared.
Paritetbank sheds light on the situation, acknowledging that certain clients experienced balance discrepancies due to the platform transition. According to the bank, these inconsistencies stem from technical processes aimed at adapting and synchronizing data within the new platform.
Clients' funds are untouched despite erroneous balance displays, reassures the bank. To remedy the issue, specialists from Paritetbank along with the Banking Processing Center are working tirelessly to root out and rectify these technical glitches. The expect restoration of correct balance display within a few working days.
Paritetbank expresses regret over any temporary inconvenience caused and extends gratitude to clients for their patience.
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- The balance issues experienced by Paritetbank clients recently appear to be connected to the bank's transition to the SmartVista card platform, which has led to temporary glitches in the finance and banking-and-insurance industries.
- Despite the inconsistencies in balance display caused by the technical processes linked to the transition, clients' financial resources remain secure, as confirmed by Paritetbank.
