Following the report of a blocked sink, a Regensburg senior successfully reclaimed her refund.
A local company, Zettle Haustechnik in Essen, has found itself at the centre of an investigation following a series of suspicious activities in the Regensburg region. The company, which had not previously been mentioned in the context, is under scrutiny for its potential involvement in overpriced craft services and fraud cases.
On May 12, a 70-year-old woman named Maria Wurm from the Regensburg district was charged nearly €5,000 for the repair of a clogged sink by a company mediated through Andreas Haustechnik GmbH. This repair, considered a striking case of rip-off, has sparked public outrage and set off a chain of events leading to the investigation of Zettle Haustechnik.
Bernhard Wurm, Maria Wurm's son, reached out to our editorial office for help after the incident. He also made attempts to contact the company before filing a criminal complaint. However, the main accused in the current trial, Thomas M., spoke to Bernhard Wurm's son after the publication of the report. Thomas M. asked for Bernhard Wurm's name and phone number during the conversation.
The contact person for Hausmeisterservice und Haustechnik Connor, the company that repaired Maria Wurm's clogged sink, called Bernhard Wurm's son after the publication of the report. Initially, they offered to refund €3,000 of the €4,910.30 invoiced, but Bernhard Wurm's son refused, demanding full reimbursement.
Following an internal review, Zettle Haustechnik eventually agreed to refund the entire amount to Maria Wurm. However, the second man who was on site during the repair remains unaccounted for.
The interconnections and personnel overlaps of the companies involved in the current trial before the Landgericht Regensburg for suspected fraud and overpriced craft services are significant, with keyword: Handwerker-Engel. The investigation is ongoing, and authorities are working to uncover any direct connections between Zettle Haustechnik and these cases.
As the investigation continues, it appears that Zettle Haustechnik may be part of a pattern of cooperation and interconnections in the mediation of craftsmen, where mistakes, such as overpriced invoices, keep happening. The public and authorities alike are keen to see justice served and an end to such unscrupulous practices.
The investigation into Zettle Haustechnik's suspicious activities has expanded into the realm of the industry, as connections have been uncovered with other companies involved in overpriced craft services and fraud cases, particularly Handwerker-Engel. With the public outcry and the ongoing trial in the Landgericht Regensburg, there is increasing pressure in the finance and business sector to eradicate unscrupulous practices and restore trust.