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Economic Worries Prevail Among Streaming Consumers Despite Perceived Value

Economic turmoil highlighted by latest Hub survey could potentially affect the streaming entertainment sector

Streaming Services Appear Highly Valued by Consumers, Yet Economy Concerns Remain Prevalent
Streaming Services Appear Highly Valued by Consumers, Yet Economy Concerns Remain Prevalent

Economic Worries Prevail Among Streaming Consumers Despite Perceived Value

In a recent survey conducted by Hub Entertainment Research, it has been revealed that economic uncertainty is causing a slowdown in the growth of paid streaming video subscriptions. The survey, titled "TV Advertising: Fact vs. Fiction," was based on a study of 3,000 U.S. consumers aged 14-74 who watch at least one hour of TV per week.

The findings suggest that economic anxiety is causing consumers to be more selective and cost-conscious about their streaming subscriptions. As a result, subscriber growth is cooling, with viewers reducing the number of paid streaming services they subscribe to and being more willing to cancel subscriptions seasonally or when desired content ends.

One of the key factors contributing to this trend is the perception that price increases are surpassing inflation. This has led to a perception of "less-for-more," prompting dissatisfaction among subscribers and risking further churn if value is not maintained.

Interestingly, free streaming options are gaining share, which limits paid streaming growth potential since consumers may prefer lower-cost or free alternatives during economic stress. This shift in consumer behavior is particularly evident on platforms like YouTube, which leads not only free sources like FASTs and over-the-air broadcast but also paid subscription sources like AVOD and SVOD for value delivered.

The streaming market is becoming saturated, meaning services must balance price points, content quality, and unique offerings to maintain subscriber appeal in uncertain economic times. This is a significant challenge for streaming companies, as they navigate the delicate balance between attracting and retaining subscribers while managing costs.

Despite these challenges, it is important to note that traditional pay TV continues to lose consumers, which may moderately shield streaming services but also indicates shifting consumer budgets and spending habits overall. Additionally, content spending cuts by some streamers may further reduce perceived value, complicating subscriber retention when consumers face economic pressures.

In conclusion, economic uncertainty in 2025 is driving subscriber caution, slowing growth in paid streaming subscriptions, growing churn, and pushing streamers to adapt through pricing, content strategies, and competition with free streaming options. These trends are consistent with emerging industry surveys like those from Hub Entertainment Research.

For more detailed findings from the survey, you can access a free excerpt of the report on Hub's website. The report is part of the "Hub Reports" syndicated series.

Additional context: The post-pandemic economic strain and rising prices continue to affect U.S. consumers, with the 2022 inflation spike leaving a lasting impact. Consumers are even more concerned about the reemergence of inflation and the possibility of a recession in the current environment. Usage of YouTube services (free, YouTubeTV, YouTube Premium) is almost universal, with just under nine in ten viewers watching or subscribing. The number of people expressing a preference for saving $4-5 per month on subscriptions with ads compared to an ad-free service at a higher price has grown. Half of all viewers use an aggregator like Amazon Prime Video, AppleTV, Roku, or YouTube to organize their streaming subscriptions, with 60% of viewers age 18-34 using aggregators. Half of the TV audience that uses a service aggregator has a considerably higher number of TV subscriptions, with nearly six in 10 having six or more subscriptions. Viewers are sensitive to the frequency of subscription TV rate increases. The majority of viewers are "very concerned" about the economy, according to the study.

  1. In an economic environment filled with uncertainty, consumers are increasingly mindful of their streaming video subscription choices, leading to a deceleration in subscriber growth.
  2. The growing trend of economic anxiety among consumers results in them being more selective and budget-conscious, causing them to curtail the number of paid streaming services they maintain.
  3. As economic concerns persist, viewers are more likely to cancel or seasonally adjust their paid streaming subscriptions when desired content ends.
  4. The nerve-wracking perception that price increases outpace inflation has sparked a sense of "less-for-more," provoking disgruntlement among subscribers who might further unsubscribe if value isn't sustained.
  5. With viewers seeking cost-effective alternatives, free streaming options like YouTube, FASTs, and over-the-air broadcast are gaining traction, thus curtailing the potential growth of paid streaming services.
  6. Streaming services strive to strike a balance between appealing to subscribers through competitive pricing, high-quality content, and unique offerings in the face of economic challenges, which presents daunting difficulties.

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