Assistant Director of the Directorate-General
Sparkasse Mittelholstein AG, the market leader in Mittelholstein, is looking for a dedicated and experienced individual to join their team as a full-time Customer Service Team Leader. The successful candidate will be based in either Nortorf or Hennstedt.
About Sparkasse Mittelholstein AG
As a bank with approximately 350 employees and around 3.5 billion euros in assets, Sparkasse Mittelholstein AG is a significant player in the region. The bank is committed to promoting sustainable initiatives and regional projects, providing comprehensive health management, and fostering a diverse and inclusive work environment.
The Role
In this role, you will be responsible for leading a 11-member service team, ensuring excellent customer service quality, and resolving complex customer inquiries. You will coordinate team workflows, support customer relationship development, and contribute to service process improvements.
Qualifications
Ideally, you will have initial experience in individual customer advice, ideally in multimedia direct customer care. Relevant experience in customer service or banking, leadership skills, strong communication abilities, and proficiency with banking software and processes are essential. A completed banking apprenticeship or comparable qualification is often required.
Benefits
As an employee of Sparkasse Mittelholstein AG, you can expect competitive salary, social benefits such as health insurance and pension plans, opportunities for professional development, and a supportive work environment. Additional benefits include flexible working hours, mobile work, extra vacation days for health, an iPad for private use, and discounted NAH.SH or Germany ticket.
How to Apply
Interested candidates are encouraged to visit the official Sparkasse Mittelholstein AG career webpage or their job postings for precise and up-to-date details. Applications can be submitted via the Sparkasse Mittelholstein AG website: www.spk-mittelholstein.de. For further information, please contact the Human Resources Department at Sparkasse Mittelholstein AG at 04331/595-0.
Sparkasse Mittelholstein AG values diversity and welcomes all qualified applications, regardless of gender, nationality, disability, age, or sexual orientation. The imprint of Sparkasse Mittelholstein AG can be found on their website.
In this role at Sparkasse Mittelholstein AG, you will not only foster customer relationships and lead a service team, but also contribute to improvements in health management as part of the bank's commitment to well-being, making it an ideal blend of finance and health careers. In addition, as an employee, you can expect advancement opportunities in your finance-oriented business career, with competitive salary, health insurance, pension plans, and more.
